Privacy Policy

Our Commitment to Your privacy

AHH respects the privacy of our clients and is committed to protecting their personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you schedule appointments and make payments through our Mindbody integration or purchase courses on our website.

Information We Collect

MINDBODY. We use Mindbody, a third-party scheduling and payment processing platform, to manage appointments and payments. Through Mindbody, we may collect the following information about you:

  • Name and contact information (phone number, email address)
  • Service appointment details (date, time, service)
  • Payment information (credit card details collected and encrypted by Mindbody)
  • Relevant health information (optional): We understand that you may wish to disclose relevant health information to optimize your experience. Any such information you choose to provide will be collected with your explicit consent.

WOOCOMMERCEIn addition to the information collected through Mindbody, we may also collect the following information from you when you purchase courses on our website:

  • Name and contact information (phone number, email address)
  • Billing and payment information (billing address and credit card details collected by WooCommerce)

USE OF INFORMATION

We use the information collected through Mindbody and WooCommerce solely for the following purposes:

  • Scheduling appointments
  • Processing payments
  • Managing your account
  • Potentially enhancing your experience based on the disclosed health information (e.g., tailoring services or recommendations) (Mindbody)
  • Fulfilling course purchases and tracking course access (WooCommerce)
  • Complying with tax regulations (WooCommerce)

We do not share your financial information, such as credit card details, with any third party other than Mindbody and relevant payment processors used by WooCommerce.

DATA SHARING WITH MINDBODY AND WOOCOMMERCE

MINDBODY: Mindbody has its own privacy practices, which you can find here. Additional information regarding Mindbody’s security practices, including data encryption and network protection, can be found here. AHH only shares the information necessary for appointment scheduling and payment processing with Mindbody.

WOOCOMMERCE: WooCommerce stores your purchase information securely according to their privacy practices, which you can find here.

YOUR CONTROL OVER YOUR INFORMATION

MINDBODY: Mindbody provides options for you to control and manage your data, which are outlined here

WOOCOMMERCE: You can manage your account information and purchase history directly through your WooCommerce account on our website. 

MARKETING AND COMMUNICATIONS

We will not use the information collected through Mindbody or WooCommerce for any marketing purposes beyond appointment reminders, subscribed email marketing communications, course-related communication, or communication directly related to your purchases.

THIRD-PARTY PAYMENT PROCESSORS

Mindbody and WooCommerce utilize third-party payment processors to handle your financial information. These processors have their own privacy policies, which govern the collection and use of your financial data. We encourage you to review their policies for more information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

CONTACT US

For any questions regarding this Privacy Policy, please email us at info@thenestmadison.com.

LAST UPDATED: MAY 2024